Welcome to the official Lumincler support page where you can easily track your order. We understand how exciting it is to wait for your new innovative electric toothbrush, and we want to ensure you have all the information you need about your delivery.
If you would like an update on the exact location of your package, please send an email to our support team. Make sure to include your order number or your first and last name in your message. Once we receive your request to track your order, our dedicated customer service team will check the status and get back to you within 24 hours. We always strive to provide you with the best possible service and total transparency!
Please keep in mind our standard shipping timeframes. Our delivery time is 10 to 15 business days for shipments within Switzerland, with an initial processing time of 1 to 3 business days to carefully prepare and pack your items. Once your package is successfully dispatched from our warehouse, you will automatically receive an email confirmation with your details. Thank you for your patience and for choosing Lumincler!
